6/4/2023 0 Comments Miami public transit![]() ![]() Implementing an AI SaaS Solution on a Fast Trackīecause the solution is camera-agnostic, Kwong and his team were able to implement it remotely. Cruz-Casas was pleased by both the timeline and the fact that no additional capital expenditure was needed, so he signed on. ![]() Kwong was confident that the solution could be implemented in a matter of weeks. He described how the solution could use the existing video feed to collect data on ridership and then run custom analytics on that data. James Kwong, head of product at Unleash live, explained to Cruz-Casas how his team could develop a customized software-as-a-service (SaaS) solution that leveraged AI and deploy it to Miami-Dade County’s existing closed-circuit television (CCTV) video cameras. He needed ridership data quickly so that his staff could make operational decisions to maximize the safety of transit riders and employees and minimize the need for nonessential interactions.Ĭruz-Casas reached out to Unleash live-a member of the Amazon Web Services (AWS) Public Sector Partner Program, a Public Safety and Disaster Response Competency Partner, and an AWS Advanced Technology Partner-which was developing artificial intelligence (AI) solutions based on AWS technology to solve problems resulting from the pandemic, such as social distance monitoring. “If we don’t have insight into how many users are getting into the train station, it is nearly impossible to adjust the service to facilitate social distancing.” The impact of not knowing how many people are using the transit system at a given time was troubling for Cruz-Casas. “All of a sudden, we lost our opportunity to count riders,” says Cruz-Casas. Carlos Cruz-Casas, assistant director of the Department of Transportation and Public Works for Miami-Dade County, was tasked with finding a new method for collecting ridership data-one that supported public safety during the pandemic. This data is vital to the county transit system staff who rely on it to make day-to-day operating decisions. With no gate receipts, the county had to come up with a new way of accounting for and assessing commuter volume because the ticketing system was the primary method of capturing data on commuter traffic. In March 2020, Miami-Dade County took the approach of proactively relieving possible congestion hotspots at ticketing gates, making the service temporarily free. ![]()
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